Policyholders

To make a new claim, please click here

To manage an existing claim please click here

If you have a complaint about an insurance policy underwritten by Maiden Life & General, in the first instance you should speak to the firm that sold you the policy. Their details will be in your insurance policy documents.

If you wish to contact us directly please reach out to our Complaints Manager, Lyndsey Gibbins, by emailing customer.relations@maidenlg.com or write to us at Maiden Life & General, Mailbox 683, 114 11 Stockholm, Sweden.

Please find our Policyholder Privacy Notice here. We can also provide a hard copy of our Privacy Notice on request. You can ask for more information about our use of your personal information or complain about its use, by contacting our Data Protection Officer at dataprotection@maideniis.com.